Frequently Asked Questions

Q: To where will you ship?
A: Anywhere in the world, as long as you're willing to pay for the shipping!  Yes, even to Spain and Italy, unlike many sellers out there.

Q: How can I view the status of my order?
A: Go to the Customer Service page, enter the confirmation number for your order in the space provided, and click "Go".

Q: What are your shipping costs?
A: I charge shipping based on the weight of the package, which depends on the number of cards you order.  Please see my shipping fees chart for details.  You can view an estimate of shipping costs by viewing your cart.  However, final shipping costs will be displayed on the Invoice you see before confirming your order.

Q: Why is shipping so high for a single card or two?
A: I only charge what it costs me to ship, in postage & materials.  Unlike many sellers, I mail your cards to you in thick plastic (toploaders or hinged cases), inside bubble-mailer envelopes (many sellers ship unprotected cards in regular envelopes!).  For US orders, I get a tracking/confirmation number for the shipment.  A 1-ounce package (one or two cards) with tracking costs $1.41 in postage, and I charge $1 for materials (envelope, label, plastic toploaders/cases, etc).  So the total is $2.41 for 1 or 2 cards to a US address.

Q: Do you have a physical store I can visit?
A: Unfortunately, no.  I work out of my basement :-)  However, if you are local to the Germantown, MD area and would like to meet at a neutral site (like our local library) you can save on shipping costs by meeting me.  Contact me through my Customer Service page to arrange this, BEFORE placing an order.

Q: Can I get tracking for my order?
A: For US orders, a tracking number is automatic.  For non-US orders, I would need to ship by a more expensive method than my usual, so shipping would be higher.  Please contact me if you are interested.

Q: I can't find a card I'm searching for.  Do you maybe have it anyway?
A: Send me a note (through my Customer Service page) and ask.  I may have some new inventory that hasn't been processed yet, and might have your card.  If so I'll get it listed for you right away.

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